Training Course Administrator
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Role
We are seeking an enthusiastic, organised and proactive project / training administrator to join our Talent and Training team based at JBA’s head office in Skipton, North Yorkshire. This is an exciting opportunity to join a team that plays a key role in fostering a culture of continuous learning and professional development across JBA.
You will be joining an award-winning environmental and engineering consultancy which puts innovation, sustainability and resilience at the heart of its work.
We are independent and staff-owned under a stewardship model which drives long term decision making and investment. We have offices in the UK, Ireland, Romania, India, Singapore and Australia. Our people are all important and we invest heavily in life-long learning and skills development.
Visit https://www.jbaconsulting.com/ to find out more.
Your role
In this role you will support the planning, coordination and delivery of training courses both internally and to our clients. Working closely with a wider team, technical experts, and external clients, you will help ensure the smooth delivery of technical training in areas such as flood risk and environmental management, as well as developmental programmes relating to health and safety, project management, and personal effectiveness.
Specific duties and responsibilities will include:
- Acting as the first point of contact for training enquiries from clients, identifying requirements and progressing opportunities through an established enquiry, quotation and booking process.
- Developing training proposals, working closely with clients and subject matter experts to scope requirements.
- Coordinating complex training programmes involving multiple courses, presenters and locations.
- Liaising with our trainers to coordinate virtual, face-to-face and blended training events.
- Monitoring project budgets, programme and commercial performance.
- Maintaining training records, project data and reporting information.
- Gathering and analysing feedback to identify opportunities for improvement.
- Supporting the marketing and promotion of training programmes.
- Identifying risks, resolving scheduling conflicts and ensuring smooth programme delivery.
- Supporting continuous improvement of JBA's training operations and learner experience in collaboration with the wider team.
- Supporting the development of bids, proposals and tender submissions for training services.
The team member we’re looking for
The ideal candidate will be:
- Highly organised.
- A pragmatic thinker and solution finder.
- A team player.
- An effective communicator.
- Conscientious and have a good eye for detail.
- Experienced managing multiple priorities.
Qualifications
Applicants should be educated to A-Level or equivalent.
Further qualifications in project management, administration or logistics management would be beneficial.
Essential attributes for the role
- Proven experience managing complex programmes, events or training activities.
- Able to organise own time efficiently.
- Confident in using Microsoft Office 365 to manage and organise data.
- Ability to handle personal data in line with confidentiality and GDPR.
- Ability to communicate effectively with colleagues and external clients, both verbally (in person and virtually via Teams) and in writing.
Desirable attributes for the role
We would welcome candidates with further education qualifications (Levels 4 – 6) in a relevant subject area, such as Business Administration, Project Management, or similar.
Location and contact
JBA supports hybrid working which provides for greater flexibility with the way that we work.
The role will be located in our modern, eco-friendly offices at Broughton Park, near Skipton, North Yorkshire and includes ample free parking and EV charging points. This unique work setting sits on the boundary of the Yorkshire Dales National Park and offers easy access to stunning countryside. Skipton is a bustling market town with great schools, services and leisure facilities, and is within easy reach of Leeds, Bradford, Manchester and the Lake District. Find out more at https://www.welcometoskipton.com
For further information or an informal discussion about this position, please contact Georgina Moore on georgina.moore@jbaconsulting.com
The JBA Family
The JBA Group is a family of environmental, engineering and risk management companies committed to exceptional service and helping clients and communities build resilience to flood and environmental risk in a changing climate. We're leading the way to integrate science and technology to provide our clients with a forward-thinking view of climate resilience.
We can only do this through our fantastic team, and we believe in providing a competitive salary, flexible working conditions and great benefits package. Our continued independence is assured by our unique ‘guardianship’ model which means all shares are held by JBA employees and Staff Trust.
Alongside this, we’re focused on helping our staff develop their skills and offer a generous training budget to every member of staff, as well as a professional development programme and support in the attainment of professional qualifications including chartered membership.
We invest in our staff’s mental health and wellbeing, encouraging our staff to maintain a healthy work-life balance and organising social activities from bake sales and book clubs to badminton. We also invest in the wider community by funding our own charitable foundation, the JBA Trust, supporting sustainability initiatives such as tree planting, and facilitating outreach visits by our team of STEM ambassadors.
JBA is committed to creating and sustaining a working environment in which everyone has an equal opportunity to fulfil their potential and we welcome applications from suitably qualified people from all sections of the community. We are proud to be a Disability Confident Employer, support veterans of the defence forces back into work, and promote a menopause-friendly workplace, having signed the Menopause Workplace Pledge.
All roles will be considered for part-time or flexible working, and we encourage applications from candidates who may be returning to work after a career break for any reason, or who are looking to change industry.
No unsolicited CVs from Agencies. All Agencies should note that if JBA receives an application via other means - even if it comes after your first contact with us - there will be no contractual entitlement to an introduction fee or other fees. In sending us any applications you are deemed to have agreed to these terms.
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